After sales service

Our team assists you in the implementation of your cobot

In case of a problem, we are able to plan a quick response on your site or provide you with telephone assistance, in order to respond to the problems you encounter.

The entire range of JAKA cobots are remotely controllable and can be remotely diagnosed or even implemented for an update, a reprogramming. A safety protocol for the station is set up beforehand for this type of intervention.

A simple modus operandi to define the right level of intervention. You send us your log files, photos and videos of difficulties. And we immediately put in place an action plan to ensure the best possible continuity of your production.